Orders are typically processed within 1–2 business days. Delivery times vary by location, but most orders arrive within 3–7 business days. You’ll receive tracking details once your order ships.

Yes, we ship to most serviceable locations across India. Delivery availability and charges are calculated based on the destination and product weight.

Orders may be changed or cancelled before dispatch. Contact us as soon as possible with your order number.

Returns or replacements are accepted for damaged, defective or incorrect products, subject to our return-policy conditions. Please share an unboxing video and photographs when reporting an issue.

Contact us promptly with your order number, photographs and an unboxing video. Our team will review the issue and assist with a replacement or resolution.

Check the dimensions, capacity and recommended usage mentioned on the product page. For biryani handis or commercial cookware, contact us for help selecting the right size.

Yes. We offer cookware, handis, storage products and kitchenware in sizes suitable for homes, restaurants, hotels and catering businesses.

Yes, bulk orders are available for restaurants, hotels, caterers, retailers and institutions. Customisation depends on the product, quantity and production requirements.

Wash with mild dishwashing liquid and a soft scrubber. Avoid harsh chemicals or abrasive tools, and dry the product completely before storing. Follow any material-specific care instructions shown on the product page.