Shipping Policy

At Nutristar, we aim to process and deliver every order as quickly and safely as possible.

Shipping Within India

Nutristar offers FREE standard delivery across India for all orders placed directly through our website.

Most in-stock orders are packed and dispatched on the same day or by the following morning after the order is confirmed.

We use Shiprocket as our shipping aggregator and work with multiple contracted courier and logistics partners. The courier partner for each shipment is selected based on serviceability, destination, shipment size and delivery requirements.

Delivery Time Within India

Most domestic orders are typically delivered within 4–6 days after dispatch.

Delivery times are estimates and may vary depending on:

Delivery location and PIN code
Courier serviceability
Public holidays and weekends
Weather conditions
Remote-area delivery
Other circumstances beyond our control

We always make every reasonable effort to dispatch and deliver orders as quickly as possible.

Order Confirmation & Tracking

Once your order is successfully placed, an order confirmation email will be sent to the email address provided during checkout.

After your order is dispatched, we will send you a WhatsApp message with the tracking ID and courier details so that you can track your shipment.

Tracking availability and updates are provided by the respective courier partner.

Heavy, Bulk & Commercial Orders

Certain heavy, oversized, bulk, hotel, restaurant and catering products may not display prices or be available for direct purchase through the website.

These orders are handled personally by the Nutristar team through WhatsApp or phone.

Product pricing, quantity, delivery method, freight requirements and any applicable transportation charges for such orders will be discussed and confirmed with the customer before the order is finalized.

The Free Delivery Across India offer applies to orders that can be placed and completed directly through the Nutristar website.

Delivery Address

Please check your shipping information carefully before placing your order.

Customers are responsible for providing a complete and accurate:

Name
Mobile number
Shipping address
PIN code
Apartment, flat, building, floor or unit details, where applicable

Orders will be shipped to the delivery address provided during checkout.

Incorrect or incomplete address information may cause delivery delays or result in the shipment being returned to us.

For assistance with domestic shipping, tracking or delivery, please contact us:

Call / WhatsApp: +91 9652264202

International Shipping

Nutristar also offers international shipping to customers outside India.

We regularly ship to destinations including the USA, Canada, United Kingdom, Australia and UAE, and may be able to ship to additional countries depending on courier serviceability.

International shipments are handled through established international courier and logistics partners such as DHL, UPS, FedEx and other suitable service providers.

International Delivery Time

International orders are generally delivered within approximately 6–10 days after dispatch.

International delivery timelines may vary depending on:

Destination country
Courier service
Customs clearance
Local delivery procedures
Public holidays
Weather conditions
Other circumstances beyond our control

Customs inspections or clearance procedures in the destination country may result in additional delivery time.

International Shipping Charges

International shipping charges apply and are not included in our Free Delivery Across India offer.

International courier charges depend on factors including:

Destination country
Number of products ordered
Package dimensions
Actual shipment weight
Volumetric weight
Courier service selected

International courier companies generally calculate shipping charges based on the actual weight or volumetric weight, whichever is greater.

For larger international orders, combining multiple products into one shipment may help reduce the shipping cost per product.

For assistance with international shipping charges or to request a shipping quotation, please contact our team before or after placing your order.

Customs Duties & Import Taxes

Any customs duties, import taxes, clearance charges, local taxes or other fees imposed by the destination country are the responsibility of the recipient, unless otherwise specifically confirmed by Nutristar.

Customs rules, duties and charges vary from country to country and are determined by the relevant customs or government authorities.

Nutristar does not control customs clearance procedures or charges imposed by authorities in the destination country.

Need Help With Your Shipment?

For questions regarding:

Domestic delivery
International shipping
Order tracking
Courier details
Bulk or commercial shipments
Shipping quotations
Delivery availability

please contact the Nutristar team.

Call / WhatsApp: +91 9652264202